YOUYITIAOGUANGWEILIUCHUANDEGONGSHI：RENDECHENGGONG=1%DEZHISHANG+99%DEQINGSHANG。

HENDUORENHUIFAXIAN，YOUXIEPENGYOUKENENGMEIYOUGAOXUELI，DANHETALIAOTIANSHIZONGSHIGANJUERUMUCHUNFENG，ZHEILEIRENWANGWANGZAISHEHUISHANG“CHIDEKAI、HUNDEHAO”；ERYOUXIEREN，YICHUKOUJIUYIPIANLENGCHANG，TAMENZAISHEHUIZHONGYEZONGSHICHUCHUPENGBI。

JIUQIYUANYIN，JIUSHIQINGSHANGDEWENTI。6GEGAOQINGSHANGDEXIGUAN，YIDIANDIANDEGAIBIANZHENIDERENSHENG。

- 01 -

高情商的人，善于倾听

QINGTINGSHIYIZHONGYISHU，YIZHONGPINDE，GENGSHIYIZHONGGAOQINGSHANGDEBIAOXIAN。

什么叫善于倾听？善于倾听就是专注的等别人把话说完。

QINGSHANGGAODERENSHUOCHULAIDEHUA，SHIXIANQINGTINGBIERENDEXINLIHUA，BIANTINGBIANXIANG，ZAIZHANZAIDUIFANGDEJIAODULAISHUO。SUOYITAMENDEHUACAIGENGRONGYISHOUDAODAJIADEHUANYING。

《SHIJI》ZHONGYAN：“YANNENGTING，DAONAIJIN”。RENMENBEIQINGTINGDEXUYAOYUANYUANDAYUQINGTINGBIERENDEXUYAO。SUOYI，RUGUONIXIANGHUODEBIERENDEXIAI，JIUYINGXUEHUILIYONGZIJIDEERDUO，ZUOGEDONGDEQINGTINGDEREN。

ZIQIQINGTINGBOYAZHIGAOSHANLIUSHUI，YUSHIYOULEZHIYIN；SANMAOYUHEXIDESHENQING，SHILIUNIANSHIJIANLIBUDUANFUMIANERLAIDEBIAOBAI。

RUGUONICHENGLEBIERENDEZHONGSHITINGZHONG，DUIFANGYIDINGHUIJUEDEZIJISHOUDAOLEZHONGSHI，CONGERDUINICHANSHENGHAOGAN，YUANYITONGNIJIAOWANG。

- 02 -

高情商的人，能控制自己的情绪

KONGZHIBUZHUZIJIQINGXUDEREN，QISHINENGLIZAIDAYEWUJIYUSHI。

ZHANGFEIBUDANNENGLICHAOQIANG，ERQIENENGZHENGSHANZHAN。DANZHANGFEIZHISI，QISHIHENBIEQU，TABUSHIZAIZHANCHANGSHANGKANGKAIFUSI，ERSHIBEIZIJIDEQINGXUSHASILE。

TINGDAOHAOXIONGDIGUANYUBEIHAI，TASHOUXIANJIUYIZHIBUZHUAISHANG，XUELEIZHANJIN。SUIHOUJIEZUIBIANDASHIBING，YAOTAMENRIYEGANZAOBINGQI，XIANGYAOMASHANGWEIXIONGDIBAOCHOU。ZUIHOUBUXIAFANQIANGYUZHANGDARENWUKEREN，ZHIHAOCHENZHANGFEIZUIJIUSHI，JIANGTACISHAZAIJUNYINGLI。

每个人都会产生各种各样的情绪，但是情商高的聪明人，会更好地管理支配不良情绪，把不良情绪巧妙转移，不做情绪的奴隶。

QINGXUYIYUBODONG、XINUQINGYIXINGYUSEDEREN，YUQISHUOSHITANLV，BURUSHUOSHIQUEFANEIXINLILIAN。

RENHESHIHOUDOUNENGZUODAOTOUNAOLENGJING，XINGWEILIZHI，YIZHIGANQINGDECHONGDONG，KEZHIJIQIEDEYUWANG，SHIZIJISHIZHONGBAOCHILIANGHAODEXINJING，XINQINGKAILANG，XIONGHUAIHUODA，CAISHIGAOQINGSHANGDEBIAOXIAN。

- 03 -

高情商的人，拿得起，放得下

RENSHENGCONGBUSHIYIPIANTANTU，WOMENHUISHOUHUOXIANHUAHEZHANGSHENG，YEHUIJINGLICUOZHEHEKUNAN。DANGAOQINGSHANGDEREN，JIYOUYONGQIHEDANDANGNADEQI，YOUYOUXIONGHUAIHEZHIHUIFANGDEXIA。

HANCHAOYOUGEJIAOMENGMINDEREN，BEILEGEDATAOPINGZAILUSHANGZOU，JIEGUOYIBUXIAOXINPINGZIDIAOZAIDISHANGLE，MENGMINJIURENGJIUCHAOQIANZOU，TOUYEBUHUI。LURENWENTAZENMEKANDOUBUKANYIXIA，MENGMINSHUO：“TAOZIYIJINGPOLE，ZAIKANHAIYOUSHENMEYONGNI？”

拿得起是生存，放得下是生活；拿得起是能力，放得下是智慧。

FANLIFUZUOGOUJIANFUGUOCHENGGONGHOU，QIGUANCONGSHANG，GUIYINSHIJIAN，YUXIZIXIAOSAFANZHOUYUXIHUZHISHANG；WENZHONGBUTINGQUANZU，ZUIZHONGDEDAOLE“TUSIGOUPENG”DEKEBEIJIEJU。

QINGGANYEHAO，XUMINGYEBA，YAONADEQIFANGDEXIA，NADEQI，SHIZAIHUBIEREN，FANGDEXIA，SHICHENGQUANZIJI，ZHEICAISHIGAOQINGSHANGRENYINGYOUDESUYANG。

- 04 -

高情商的人，做事有分寸

ZHOUGUOPINGCENGSHUOGUO：

YIQIEJIAOWANGDOUYOUBUKECHAOYUEDEZUIHOUJIEXIAN，ZHEILIANGRENZHIJIAN，ZHEIJIEXIANSHIBUQINGXIDE，RANERYOUSHIQUEDINGDE。YIQIEMAFANHECHONGTUDOUQIYUWUYIZHONGXIANGTUPOZHEIJIEXIAN。

KEYISHUOSHENMEHUA，NENGSHUODAOSHENMECHENGDU，RUHERANGDUIFANGGANJUESHUSHI，DUIZHEIXIEWENTIDEZHANGWOTIXIANZHEYIGERENQINGSHANG。

ZHENZHENGDEGAOQINGSHANG，SHIDAIRENYOUFENCUN，ZIJIYOUDIXIAN。

YOUCICENGGUOFANGUOSHENGRI，MINGJIANGBAOCHAOQINFUANQINGQIANLAIHESHOU。BAOCHAOTASHIYIGECUREN，TADEJUNDUIXIANGYINENGZHAN、NENGQIANGWENMING，YINCITAYESHIYIGEFUREN。

BAOCHAOYIGONGDAILAISHILIUBAOLIWU，QIZHONGXUDUOZHENGUIDEZHUBAOGUWANZHILEI。CENGGUOFANLANZHIERXIAO，CONGZHONGTIAOLEYIDINGXIAOMAOSHOUXIA，QITADEDOUSONGHAIBAOCHAO。

CENGGUOFANDEZUOFA，JIMEIYOUWEIBEIZIJIDEYUANZE，YOUBUZHIYUBOLESHOUXIADAJIANGDEMIANZI，KEWEIJIYOUFENCUN。

分寸，是一把量尺：做人没分寸，过亲则疏，过热便冷。

DANGNIBUHUIZAIZHONGRENDEMIANQIANGUYIRANGBIERENNANKAN，ZHIDAOGAIZENYANGYURENQIADAOHAOCHUDEXIANGCHUSHI，NIJIUZHANGWOLEGAOQINGSHANGDEFENCUN。

- 05 -

高情商的人，懂得适时拒绝

ZHONGGUOWENHUALI，JIANGJIUZUOSHIYAOGUJIMIANZI、ZUODETIMIAN，BUNENGRANGBIERENZAIBEIHOUCHUONIJILIANGGU，GUJIZIJIDEXINGWEIDUITARENDEYINGXIANG，YIJITARENDUIZIJIDEKANFA。

DANYOUSHI，DONGDEJUJUE，RENSHENGCAINENGHUORANKAILANG。JUJUEXUYAOYONGQI，ERGAOQINGSHANGDERENDOUDONGDESHISHIJUJUE。

QIANZHONGSHUQUSHIHOU，XINXIYANGJIANGYIJIUDEFEIXIAOTONGYIWEIZIJIDEJIHUILAILE，JIUYIGUANXINLAOYOUDEMINGYILAIKANWANGYANGJIANG，XIWANGNENGZHAOGUTA。FEIXIAOTONGDEYISI，CONGHUIRUYANGJIANGZIRANSHIKANZAIYANLI。

DANWEILEBUZHESUNLAOPENGYOUDEMIANZI，YANGJIANGJIUZAITALINZOUSHIDUITASHUO：“LOUTIBUHAOZOU，NIYIHOUYEBUYAO‘ZHINANERSHANG’LE。”

FEIXIAOTONGYESHICONGMINGREN，TINGDONGLEYANGJIANGDEYANWAIZHIYI，ZICIYESILENEITIAOXIN。

JUJUEBUSHILENGMO，ERSHIJUJUEBUHELIYAOQIU、JUJUEBUSHUYUFENNEIZHISHI、JUJUERANGZIJITONGKU。

高情商的人，会用适当的拒绝方式，能让自己活得顺利与满足，也让自己不会过于委屈。